FORMATION OF COMMUNICATIVE COMPETENCE AND COMMUNICATION SKILLS WITH PATIENTS IN FUTURE MEDICAL SPECIALISTS DURING UKRAINIAN LANGUAGE CLASSES IN INSTITUTIONS OF PRE-UNIVERSITY AND HIGHER MEDICAL EDUCATION
Keywords:communication, communicative competence, future medical specialists, higher education institutions, skills
The article presents the results of the research dedicated to the issues of formation of communicative competence and communication skills with patients in future medical specialists during Ukrainian language classes in institutions of pre-university and higher medical education. Thus, at the current stage, the problem of formation and development of communicative competence and corresponding skills remains highly topical and urgent considering the necessity to train highly qualified and competitive medical workers that can carry out their duties, as well as professionally communicate with the patients and colleagues without being affected by the majority of negative factors, such as Russian-Ukrainian war, overwhelming stress, limited number of days off/reduced vacation, necessity to work overtime without substantial financial bonuses.
In order to conduct the experiment, 100 students at Zhytomyr medical institute of Zhytomyr regional council were selected to participate in survey. At the initial stage of the experiment, participants were divided into two groups: control group (CG) and experimental group (EG). Students were offered to answer a serious of questions aimed at accessing their current level of communicative competence formation, as well as their readiness to interact with the patients and colleagues. At the second stage of the experiment, CG underwent specialized training aimed at forming and developing the communicative competence of future medical specialists, which was conducted during the Ukrainian language classes. At the third stage of the experiment, the level of formation of communicative competence and readiness for professional interpersonal interaction of future medical specialists of CG and EG were assessed using a specialized survey and compared in order to identify positive and/or negative impact caused by the training.
Based on statistical data collected, it was concluded that formation and development of communicative competence and communication skills with patients in future medical specialists during Ukrainian language classes in institutions of pre-university and higher medical education can be directed and optimized in order to greatly enhance the effectiveness of corresponding skills formation.
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